Privacy Policy

1. Information We Collect

When you submit an enquiry, request a quotation, subscribe to updates, or contact us, we collect the details you provide — typically your name, company, country, email address, phone number, and the product or trade details relevant to your request.

We also collect limited technical data automatically, such as your IP address, browser type, device information, and the pages you view, through standard web-server logs and analytics cookies.

2. How We Use Your Information

We use the information to respond to your enquiries and quotations, process and fulfil export orders, share documentation (invoices, COA, shipping papers), send product and trade updates you have opted into, improve our website, and meet our legal, tax, and export-compliance obligations.

We do not sell your personal information to third parties.

3. Sharing & Disclosure

We share information only where necessary to serve you — with logistics partners, freight forwarders, banks, testing laboratories, and government/customs authorities involved in fulfilling and clearing your shipment, and with service providers who help operate our website and communications under confidentiality obligations.

We may also disclose information where required by law or to protect our legal rights.

4. Cookies & Analytics

Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use the site so we can improve it. You can disable cookies in your browser settings; some features may not work as intended if you do.

5. Data Retention & Security

We keep your information only for as long as needed to serve the purposes above and to satisfy legal, accounting, and export-record requirements. We apply reasonable technical and organisational measures to protect it against loss, misuse, and unauthorised access, though no method of transmission over the internet is completely secure.

6. Your Rights

You may ask us to access, correct, update, or delete the personal information we hold about you, or to stop sending you marketing communications, by writing to us at the contact details below. We will respond within a reasonable period and in line with applicable law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised date.

8. Contact Us

For any privacy question or request, contact us at: